Most people find a business online before they start shopping for goods or services but many businesses don't spend the time online as a customer for their own store.
I was sending an email while the TV was on and not paying attention to the commercials until my teenage daughter said "Hey, that's like you".
I asked her what she was talking about and she said that last commercial.
I hit the rewind , what an awesome feature on live TV by the way, and we watched it again.